|
VIP Seats is a company that provides event tickets and packages for individuals, groups and businesses to many hard-to-get events all over the world. We have quietly become the leading provider of premium event tickets and travel to both the travel and concierge industries throughout North America.
Box Office + Travel Agency = VIP Seats
Since 1993, VIP Seats has made buying event tickets and travel hassle-free for over 20,000 of their satisfied clients. Our website has evolved into a masterful collection of ticket and travel package offerings that the travel and concierge agents have relied on for over ten years.
We take pride in providing our clients top-notch customer service! After all, our customer service department is what separates us from our competition. Our clients have gained our trust over the years to provide quality event tickets and travel at the best price. The referrals seem endless.
VIP Seats, Inc. is a family owned business which was started by siblings Nick and Della Giammusso.
Our Story
Siblings Della Giammusso and Nick Giammusso developed their entrepreneurial spirit
early on, watching their parents strive to build a small business after emigrating from Italy.
It was that same spirit that led Della and Nick in 1994 to found VIP Seats Inc., a ticket company,
with no more than a fax machine, a telephone and a used computer. Drawing from their respective
busines experiences, the two were able to transform their startup into a successsful company
through a strategic combination of ticket and travel services.
Nick, who began making business contacts while working for a concert promoter in his teens, learned the art of management as the owner of DIG Landscaping and Lawn Care, a company he started as a high school senior and sold after quadrupling its earnings. Della shared her brother's passion for the world of business. Della graduated cum laude from the prestigious UB's School of Management and went on sharpening her skills in the fields of marketing research and sales, which she would later put to use at VIP Seats.
As Nick worked his way up to box office manager at Prime Seats, Inc., Della joined him in providing a ticket service to Western New Yorkers from the Buffalo Memorial Auditorium Box Office. Nick and Della were making contacts in the Entertainment Filed shaking hands with top performers and celebrities and watching concerts backstage while earning $100 per day as sixteen year olds. Life was good!
We were fortunate to have so many different experiences at such a young age. These experiences gave us the confidence and developed a foundation for us to build a sound footing for our current entrepreneurial endeavor VIP Seats, Inc...
Type of Business and Current Activity at VIP Seats
Della and Nick Giammusso (brother and sister) decided to start a premium ticket company from the basement of their family home in WNY. Both were unemployed from their positions in the Buffalo Memorial Auditorium box office in 1993 when the Aud closed its doors for good to make way for the new HSBC Arena.
We were out of work for one month or so and we continued getting bombarded for ticket requests from family, friends, and regular customers at home and on our cellular phones.
So we decided to start a premium ticket company that day on August 24,1993. We had the connections and business savvy to get our supply of quality event tickets. The demand was there with every message left in our voicemail. Our initial start-up was less than $1,000 for a fax machine, telephone and used computer.
With little overhead, and not a dollar of long-term debt, we were profitable from day one of our company's existence.
Our strategy was to deliver unprecedented customer service and to acquire quality event tickets for our clients. The public was accustomed to buying tickets from behemoth Ticket Master who had a monopoly in most US markets. Customer service was not their strong suit and it was difficult to acquire quality tickets to major sports, concerts and theatre events. Ticket Master was a company that satisfied sports teams and concert promoters and cared very little for the ticket buying public.
With our experience in the industry, we knew we could develop a niche by combining two industries; the box office and the travel agency while offering top notch customer service and quality seating. No more standing in line on an early Saturday mornings or listening to a busy signal when trying to purchase event tickets by phone.
We concentrated on marketing Ticket and Travel Packages to events all over the world at www.vipseats.com. After all, clients who purchased out-of-town event tickets needed transportation, accommodations, and city information and we knew they would pay for superior service. We decided on this business model to provide our clients with a one-stop shop for tickets and travel.
We can obtain quality event tickets (VIP Seats) to many hard-to-get events all over the world. We do offer our clients the option of purchasing just tickets, but, we can also provide them with complete ticket and travel packages. We had our niche and our customers are still happy today.
|
State:
|
|
|
|
|
Member of:
|
|
|