100% BUYER GUARANTEE to be valid and authentic
At VIPSEATS.COM, all of our professional ticket resellers undergo a rigorous screening process before selling on our site, ensuring that our customers never have to worry about the authenticity of their tickets. This guarantee protects our customers from ever receiving counterfeit tickets at the gate.
100% BUYER GUARANTEE to be delivered in time for your event
We strive to provide our customers with a hassle-free experience, beginning with the delivery of their tickets. We will make every effort to deliver tickets promptly, in time for the event.
100% BUYER GUARANTEE to be accurate
We work in correlation with our ticket resellers to confirm that the tickets you receive are identical, comparable or better than the ones you ordered. In the rare event that tickets received are not comparable or better than what is stated in the final order confirmation, we will work with you to locate acceptable alternatives for the same market price - or your money back.
100% BUYER GUARANTEE to be refunded for a cancelled event
If an event is cancelled with no rescheduling, we will fully refund the ticket purchase price or customers have the option to use this credit towards another ticket purchase.
100% BUYER GUARANTEE to be a safe & secure transaction
At VIPSEATS.COM, our priority is to keep our customers' private and personal information 100% safe and secure. Unlike many of our competitors, VIPSEATS.COM is a full-service ticket marketplace. We see each transaction through from start to finish, so that our customers' personal information is never handed over to a third party.
VIPSEATS.COM handles all transactions from start to finish. You will never have to deal with the ticket buyer.
Accountability... Dependability... Trust - that's the VIPSEATS.COM 100% BUYER GUARANTEE!